Parts and Service FAQs
Do You Do Bike Inspections?
Yes, we do. Our inspector is regularly available on Saturdays between 11:00AM - 2:00PM. No appointment is needed, we offer this as a service to the Motorcycle community, all makes and models welcome. Motorcycles will be inspected on a first come, first serve basis. Please make sure you have your valid registration and insurance available at the time of your inspection. All inspections cost $6.00 regardless of a pass or fail result.
What Bikes Do You Work On?
We service what we sell, with a focus on late model Ducati motorcycles. Each of our factory-trained technicians has the hands-on experience and the advanced diagnostic tools, to know your Ducati from headlight to tail pipe - with access to Genuine Parts and Accessories that are built specifically for your bike. Have a Triumph? We can service that too! Regular maintenance and customization are available to you.
How Fast Will I Get an Appointment?
Our busiest season begins with Spring Fever around March 1st, and runs through approximately October 31st. During this window, lead times for an appointment can extend up to 3 weeks depending on the nature of your service.
How Can I Avoid the Seasonal Rush?
Take advantage of our annual Winter Storage and Service special in the fall that combines a low monthly storage rate and a get ready for the season service.
Should you miss this opportunity, be sure to request your service appointment by the end of February.
I've Been In an Accident, Now What?
- During business hours call the Service Department 1 (212) 989-1414. We'll give you instructions for drop-off, pending a review with you and your insurance adjuster.
- Outside of regular business hours, or if you can't reach us, have your bike towed to a secure local location until we can get you proper instructions. Do Not drop-off your bike or instruct anyone to deliver it to our showroom or leave on the street. It may be ticketed or towed.
- Online Appointment